Stripe’s Annual Letter is eminently quotable and insightful. As a payments company, Stripe has a unique data on the entire business landscape. But who else about the Collison brothers would cite the O-ring model in their annual report?
Businesses on Stripe generated $1.4 trillion in total payment volume in 2024, up 38% from the prior year, and reaching a scale equivalent to around 1.3% of global GDP.
The businesses on Stripe span every chromosome of the economic genome.
The US corporate sector is both a cradle of invention and a densely populated graveyard of companies that had fabulous futures in their pasts.
How is AI making it’s presence felt beyond chatbots?
…we started with ChatGPT, but are now seeing a proliferation of industry specific tools. Some people have called these startups “LLM wrappers”; those people are missing the point. The O ring model in economics shows that in a process with interdependent tasks, the overall output or productivity is limited by the least effective component, not just in terms of cost but in the success of the entire system. In a similar vein, we see these new industry specific AI tools as ensuring that individual industries can properly realize the economic impact of LLMs, and that the contextual, data, and workflow integration will prove enduringly valuable.
Examples in this vein include Abridge, Nabla, and DeepScribe, which are rethinking medical and patient care, while Studeo is reshaping how real estate businesses market property. Architects are using SketchPro to instantly render designs with simple text prompts, restaurants are using Slang.ai to take phone reservations, and property managers are unifying customer support with HostAl. Harvey, whose Al legal assistant is used by many Fortune 500 companies, quadrupled revenue in 2024.
AI and SAAS make small businesses competitive with big business:
From 2005 to 2017, independent pizzerias in the United States saw a decline in numbers as the industry franchised. Then that trend in 2017. By 2023, more independent pizzerias in America than in any other year on record.
We think the rise of vertical SaaS is at least partly responsible. From a platform like Slice, dedicated specifically to the needs of pizzerias, new businesses can get a logo, website, payment system, ordering system, marketing toolkit, and branded boxes—basically everything else they need to operate their pizza
business (except an oven and the perfect sauce). They can remain independent while still benefiting from a franchisee’s economies of scale.
Crypto has found product market fit with stablecoins, “room temperature superconductors for financial services”.
Why care about stablecoins? Improvements to the basic usability of money make economies more prosperous. Consider the transitions from coins to banknotes, from the gold standard to fiat currency, and from paper instruments to electronic payments. Stablecoins are a new branch of the money tree. Such transitions occur with some regularity over the centuries, and the effects tend to be large.
Stablecoins have four important properties relative to the status quo. They make money movement cheaper, they make money movement faster, they are decentralized and open-access (and thus globally available from day one), and they are programmable. Everything interesting follows from these
characteristics.
(See also my talk to Congressional staff with Garett Jones on stablecoins and President Trump’s Crypto Executive Order.)
Finally, Europe needs to wake up:
We don’t think that anyone in Europe deliberately made it a policy goal to discourage the creation or success of new firms, but this has been the inadvertent result. GDPR alone is estimated to have reduced profits for small tech firms in Europe by up to 12%. Those cookie banners hurt, whether you accept them or not.
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