By Marie Mannes and Helen Reid
STOCKHOLM (Reuters) -H&M, the world’s second-largest listed fashion retailer, reported a stronger than expected first-quarter operating profit, sending its shares up 13%, as new CEO Daniel Erver said shoppers liked the brand’s spring collections.
The Swedish group has struggled to maintain its position in the fast-fashion sector as bigger rival Zara extended its dominance and China-founded online retailer Shein, which sells $8 dresses, $5 t-shirts and $2 jewellery, grew rapidly.
After such rivals snatched market share over the last year, CEO Daniel Erver, less than two months into his role, said the company must concentrate on its core clientele.
“Where we want to be laser-focused on being a credible fashion brand is for the younger female customer,” he said in an interview with Reuters, adding that women in their 20s and 30s are “tremendously important” for H&M (ST:).
Erver took over as CEO after Helena Helmersson quit unexpectedly in January, citing the intense demands of the role she held for four years.
H&M posted a quarterly operating profit of 2.08 billion crowns ($196 million), up from 725 million a year ago, and above the 1.43 billion expected by analysts in an LSEG poll. Its shares were set for their best day since June.
BLUE, WHITE AND SILVER
The 2% first-quarter fall in sales was less than analysts expected, and sales at the start of its second quarter rose by 2%, reflecting stronger demand for its clothing and accessories. H&M’s spring collections, with a colour palette of blue, white, and silver, have been popular with shoppers, Erver said.
Part of that sales boost is also a result of more discounting in the first quarter, with the retailer planning more markdowns this quarter too, to lure new customers and drive more frequent purchases, Erver said.
After the company previously prioritised profitability, he said a prime aim is to strengthen sales, and also reiterated H&M’s goal of reaching a 10% operating profit margin this year.
Known for $19.99 jeans and dresses under $15, H&M has been stretching into more expensive clothing, selling leather trousers for more than $300 and, under its Cos brand, coats for as much as $1,190.
Erver told analysts that strategy would continue to cater for customers with higher spending power, but on average he expects the retailer will have lower prices at the end of 2024 than at the start.
Sales from H&M’s other brands, which include & Other Stories, Arket, Cos, Monki, and Weekday, grew by 8% in the first quarter, outperforming the core brand.
To improve the in-store experience, H&M said it is refurbishing around 250 stores this year, a “significant increase” compared to last year. It plans to open around 100 stores, mainly in growth markets, and close 160 stores in more established markets, as it shrinks its store count overall.
