- A woman’s creative out-of-office emails sparked debate on professionalism and workplace norms.
- Experts say OOO emails should reflect a company’s culture.
- Legal and social issues can arise if OOOs don’t align with employer expectations.
The backlash to a woman’s creative out-of-office emails has caught the attention of TikTok and ignited a debate over how much personality to bring to work.
Thara Moise, better known as Chef Moise, is a TikTok creator and private chef who also works a regular 9-5 as a catering and sales manager.
In a recent TikTok, which amassed more than a million views, she said she had received the “same talking to” from her boss at her day job multiple times due to her “super cute” out-of-office emails.
The emails would include stories she’d made up, historical facts, or wellness tips.
“Tell me why I had another conversation with this man today about how unprofessional that is,” Moise said, adding that she felt like her personality was being “smothered by corporate America.”
“Am I wrong?” she asked.
Being creative can work
Some saw her creative automated emails as unprofessional, while others thought it was a sign that her workplace was stifling and restrictive.
“Imagine you sent an urgent email to someone and their automated response was a story instead of letting you know who to contact while they’re out,” read one comment, which received 21,000 likes.
Workplace analysts are also divided on the issue, saying it may all depend on the specifics of your office and the people in it.
Carla Bevins, an associate teaching professor of business management communication at Carnegie Mellon University’s Tepper School of Business in Pittsburgh, told Business Insider that OOO emails are an extension of workplace communication.
“While injecting personality can make them memorable, it’s important to balance creativity with professionalism,” she said.
However, Rich Mehta, the founder of the digital marketing agency Rigorous Digital, said that adding some personality into an OOO email could be beneficial in the right workplace setting.
“From the sendee’s perspective, getting an OOO isn’t usually a nice experience,” he said. “Surprising someone with what can otherwise be a bit of a rubbish experience introduces dissonance, which usually means you’ll be remembered.”
Issues can arise
In more traditional workplaces, legal issues might arise.
Jo Mackie, a partner and employment law specialist at the law firm Burlingtons, told BI that inappropriate, offensive, or rude messages should never be tolerated, “but that begs the question of who decides what is and is not appropriate.”
Raising the conversation three times shows that Moise should take notice, Mackie added, as failing to “follow a wilful management instruction” in employment law can potentially lead to disciplinary action, she said.
“If this continues, there is also scope for an employer to claim there has been a breakdown in trust and confidence between the employer and employee,” she said. “And that is grounds for a breach of contract claim and may lead to dismissal.”
Reading the room
Joelle Moray, a psychotherapist, workplace dynamics consultant, and the author of “What Are We Doing?! Radical Self-Care for the Hustle Culture,” said that Moise’s story is an example of the need to “get it right” rather than “being right.”
Moray advises that individuals start by reading the room and deciding whether their workplace is more conservative or relaxed.
Then, they should take some time to consider who will read the email and why they want to add a casual tone or anecdote.
“Are you adding a wellness tip because you’re the wellness committee chairperson?” she said. “Are you adding a historical factoid because you think they would be interested, or are you adding this so that you appear interesting?”
Moise told BI that she had found the response to her video funny for the most part, though some had veered into bullying or calling for her to be fired, which was “unnecessary,” she said.
“Most people expressing negative thoughts are projecting their insecurities about being different or odd,” she said. “I am incredibly accomplished on my own and have always navigated the workforce with ease.”
Moise’s workplace did not respond to a request for comment.
