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The Most Loved Restaurant Chains in America, According to Yelp

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  • Yelp ranked the most beloved chains in the country according to customer reviews and search volume.
  • Popular chains, such as Dave’s Hot Chicken, In-N-Out, and Texas Roadhouse, topped the list.
  • Lesser-known chains, such as First Watch and bb.q chicken, also ranked highly.

A new ranking of the most popular restaurant chains in the US reveals that both iconic spots and lesser-known favorites are winning over customers.

Yelp ranked the most beloved restaurant chains in the country based on a variety of factors, including average rating, customer reviews, repeat page views, and search volume.

The list, which was released on Tuesday, featured well-known national chains like In-N-Out, Olive Garden, and Chili’s, as well as some hot up-and-comers like Dave’s Hot Chicken and bb.q Chicken.

Here are the 20 most beloved restaurant chains in America, according to Yelp.

20. Shake Shack


Image shows a Shake Shack tray with two drinks, two burgers, and two baskets of crinkle cut fries.



Shake Shack.

Richard Levine/Getty Images

Percent of reviews that were four or five stars: 48%

Number of locations (2024): 373

19. Jet’s Pizza




Jet’s Pizza.

Jet’s Pizza/Yelp

Percent of reviews that were four or five stars: 69%

Number of locations (2024): 450

18. Sweetgreen




Sweetgreen.

Nancy Luna/Business Insider

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 246

17. Habit Burger & Grill




Habit Burger & Grill.

Irene Jiang/Business Insider

Percent of reviews that were four or five stars: 49%

Number of locations (2024): 377

16. Outback Steakhouse




Outback Steakhouse.

Irene Jiang/Business Insider

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 675

15. Chili’s




Chili’s Big Smasher burger.

Erin McDowell/Business Insider

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 1,209

14. P.F. Chang’s




P.F. Chang’s.

John Greim/LightRocket/Getty Images

Percent of reviews that were four or five stars: 50%

Number of locations (2024): 221

13. The Cheesecake Factory




The Cheesecake Factory.

SOPA Images/Getty Images

Percent of reviews that were four or five stars: 48%

Number of locations (2024): 215

12. Denny’s




Denny’s.

Shutterstock

Percent of reviews that were four or five stars: 64%

Number of locations (2024): 1,334

11. Blaze Pizza




Blaze Pizza.

Blaze Pizza

Percent of reviews that were four or five stars: 63%

Number of locations (2024): 265

10. LongHorn Steakhouse




LongHorn Steakhouse.

Jonathan Weiss/Shutterstock

Percent of reviews that were four or five stars: 57%

Number of locations (2024): 594

9. Carrabba’s Italian Grill




Carrabba’s Italian Grill.

Ken Wolter/Shutterstock

Percent of reviews that were four or five stars: 59%

Number of locations (2024): 210

8. Olive Garden




Olive Garden.

Getty Images

Percent of reviews that were four or five stars: 58%

Number of locations (2024): 923

7. Mountain Mike’s Pizza




Mountain Mike’s Pizza.

Mountain Mike’s Pizza/Yelp

Percent of reviews that were four or five stars: 63%

Number of locations (2024): 299

6. Texas Roadhouse




Texas Roadhouse.

Paul Weaver/SOPA Images/LightRocket/Getty Images

Percent of reviews that were four or five stars: 57%

Number of locations (2024): 664

5. BJ’s Restaurants




BJ’s Restaurants.

Michael Vi/Shutterstock

Percent of reviews that were four or five stars: 60%

Number of locations (2024): 218

4. In-N-Out Burger




In-N-Out Burger.

Photo by Alex Tai/SOPA Images/LightRocket via Getty Images

Percent of reviews that were four or five stars: 66%

Number of locations (2024): 415

3. First Watch




First Watch.

First Watch

Percent of reviews that were four or five stars: 73%

Number of locations (2024): 572

2. bb.q Chicken




bb.q Chicken.

The Image Party/Shutterstock

Percent of reviews that were four or five stars: 71%

Number of locations (2024): 208

1. Dave’s Hot Chicken




Dave’s Hot Chicken was the most beloved brand in the restaurants category and overall.

Nancy Luna/Business Insider

Percent of reviews that were four or five stars: 71%

Number of locations (2024): 245

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