Long before I became a travel writer, I developed a love for hotels.
It didn’t matter if it was a roadside motel or a five-star beach resort, the thrill of checking into somewhere new, flicking through unfamiliar TV channels, and sleeping in crisp sheets was a rush.
Now that I review hotels for a living, I’ve gotten pretty good at spotting red flags. Here are the top five things I look out for, both before booking and after I’ve arrived.
Low-quality photos and vague property descriptions on a hotel’s website
If the photos available online are grainy, dark, outdated, or irrelevant to the space, I won’t be booking a room. After all, first impressions are important when choosing a place to stay.
Of course, some accommodations (like new or very small ones), might have a good reason for not having high-quality images. So, if I’m concerned, I like to reach out to the hotel to ask for up-to-date photos or videos.
Likewise, vague property descriptions online are a red flag for me, too. A listing should clearly tell you what to expect from the property and what’s nearby.
Consistently bad recent reviews
It doesn’t take an expert to understand that bad reviews are a warning sign.
However, I’ve noticed that some booking platforms seem to highlight the “most relevant” reviews, which, in my experience, tend to skew positive or may be dated. Instead, I always sort by the “most recent” reviews and scan the last 10 or more to spot patterns.
I like to look for repeated mentions of things like dampness, noise issues, hard beds, or poor cleanliness.
When in doubt, I like to cross-check reviews against other booking platforms.
Neglected common areas
Lee Charlie/Shutterstock
If a hotel’s shared spaces look shabby, it’s usually a good indicator to me that the rooms won’t be much better.
That’s why my alarm bells ring if I notice musty smells, peeling wallpaper, stained carpets, or broken furniture in a common area, such as a lobby or stairwell.
Dirty rooms
No matter the price point, I think a clean room is the bare minimum any guest should expect, whether you’re staying in a $10 hostel or a $1,700-a-night boutique hotel.
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Stained bedding, yellowed mattresses with no protectors, hair in the sink, dusty shelves, and dead insects on a mosquito net are all immediate deal-breakers for me.
Uncomfortable mattresses and low-quality bedding
lunopark/Shutterstock
Finally, I think the biggest hotel red flag is an uncomfortable bed setup.
Generally, you’re staying at a hotel to get a good night’s sleep. So, to me, there’s no good reason the bed should be hard, have springs that poke into your back, or have lumpy pillows.